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Implementation of the Representative Actions Directive in Luxembourg through the New Consumer Protection Law adopted on 30 October 2025.

  • Writer: Maria José Azar-Baud
    Maria José Azar-Baud
  • Oct 30
  • 1 min read

I’m pleased to share that the Chamber of Deputies unanimously adopted the bill on collective redress in consumer law (parliamentary dossier n° 7650). https://lnkd.in/ezWx3-Pb


Highlights of the three-step procedure :

1. Admissibility – A Qualified Entity brings the action in the Tribunal d’arrondissement of Luxembourg, including supporting individual cases, description of affected consumers, and requested measures (cessation, compensation). The judgment on admissibility sets the publicity modalities.


2. Liability & Mixed regime (opt-in/out) – The tribunal determines the business’s liability, defines the consumer group and categories of harm, appoints a liquidator, and sets a window (2-6 months) for consumers to opt-in or opt-out.


3. Implementation of the compensation – The business carries out individual compensation under the liquidator’s oversight. A final report closes the collective action.


The procedure offers transparency and public oversight: progress updates and results of collective actions will be published via the Direction de la protection des consommateurs (DPC).


An alternative route via amicable settlement (mediation) is also provided: mediation agreements in collective actions must be homologated by the tribunal, and again, will be publicly published via the DPC.


It is the 25th Member States to implement the RAD ; the gaze now turns to Spain and Bulgaria (having notifies only partial transmposition measures to the European Commission).


In 2020, I was invited to share (in a conference and in a Chapter) my Comparative views of the Luwemburguish draft and is available. The adopted law kept most of the features  I discussed in the paper

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